Business Details
17 Years
experience
Emergency
services
Trusted Pest Control Experts Isle of Wight
Established in 2009 and incorporated in 2018, 5 Star Pest Control has built a reputation as a trusted regional leader in pest management solutions. Our team combines over 100 years of collective experience with sector-specific expertise across hospitality, healthcare, industrial, and residential environments. As accredited members of the British Pest Control Association and National Pest Technicians Association, we maintain strict adherence to European Pest Control Standard EN16636 while pursuing continuous professional development through mandatory annual training. Our approach prioritises sustainability through Planet Mark-certified practices, using environmentally responsible products and physical proofing solutions while reserving pesticide use for essential cases.We differentiate ourselves through proactive service delivery, technical innovation including drone-based nest detection, and comprehensive client education to prevent future infestations. Our commitment to transparency ensures clients receive honest assessments and tailored solutions, supported by guaranteed workmanship and 24/7 emergency response capabilities. With operations rooted in the Isle of Wight, we serve commercial and residential clients across southern England, maintaining rigorous safety protocols for both staff and clients throughout our service delivery.
Services
Commercial Pest Control
Residential Pest Control
Preventative Pest Control
Reactive Pest Control
Free Pest Risk Assessment
Bird Proofing Solutions
Rodent Control
Insect Control
Wasp Nest Removal
Fly Control Systems
Details
- Year established: 2009
Highlights and features
- Over 100 years combined experience in pest management
- Certified to European Pest Control Standard EN16636
- Planet Mark accredited sustainability practices
- 24/7 emergency response service available
- Mandatory annual technician training exceeding industry standards
Associations and certifications
- British Pest Control Association
- National Pest Technicians Association
- Planet Mark
- EN16636
What people say
Professionalism
Punctuality
Quality
Responsiveness
Value
Services
Commercial Pest Control
Our commercial pest control service delivers tailored solutions for businesses across hospitality, healthcare, and industrial sectors. With technicians certified to European Pest Control Standard EN16636, we provide discreet interventions that minimise operational disruption while ensuring compliance with industry regulations. Clients benefit from scheduled maintenance programmes and emergency response capabilities, supported by our commitment to using environmentally responsible methods prioritising physical proofing over chemical treatments.
Residential Pest Control
Designed for homeowners and holiday property owners, our residential service addresses common infestations including rodents, wasps, and flying insects. Technicians conduct thorough property assessments to identify entry points and implement long-term prevention strategies. The service includes safe chemical application where necessary and comprehensive client education to maintain pest-free environments, with emergency call-outs available 24/7 across the Isle of Wight and southern England.
Bird Proofing Solutions
Specialist bird control services protect commercial properties from pest bird infestations. Our technicians, including CEO Chris Turner with 40 years' experience, implement physical deterrents like netting and spikes while adhering to wildlife protection regulations. The service includes nest removal using thermal imaging technology and scaffold access systems, with ongoing maintenance options available for high-risk premises like food production facilities.
Fly Control Systems
Advanced flying insect control using Zircon electronic units and FlyDetect monitoring technology. We install energy-efficient LED filament systems tailored to property size and risk level, from Zircon16 for small premises to Zircon26 for industrial spaces. The service includes remote monitoring capabilities and regular maintenance, ensuring compliance with food safety standards while maintaining environmental responsibility through reduced chemical usage.
Rodent Control
Comprehensive rodent management combining physical exclusion techniques with targeted baiting programmes. Our level 2 qualified technicians use humane traps and conduct thorough property inspections to identify entry points. The service includes proofing advice to prevent re-infestation, with emergency call-outs available for urgent cases. All treatments follow strict safety protocols to protect non-target species and human occupants.
People
Chris Turner
Chief Executive Officer
With 40 years' industry experience, Chris leads 5 Star Pest Control as CEO. Former national company director, he specialises in complex site solutions and bird proofing. Holds BPCA and NPTA accreditations, driving technical excellence across the team.
David French
Team Leader
Over 30 years' local service, David holds BPCA Field Biologist qualification and Royal Society of Public Health fellowship. Manages Isle of Wight operations, ensuring technical standards meet European Pest Control Standard EN16636 requirements.
Adam Povey
Senior Technician
Level 2 qualified technician specialising in safe pest treatments. Focuses on environmental standards and client reassurance during distressing infestations. Provides expert advice on pest prevention measures for residential properties.
Chris Silvershorne
Technician
Level 2 certified pest control specialist with expertise in phobia-sensitive client interactions. Implements physical proofing solutions and conducts thorough property inspections to prevent pest re-entry across residential and commercial premises.
Questions
Do you offer emergency pest control services?
Yes, we provide 24/7 emergency response for urgent pest problems across the Isle of Wight and southern England.
Are your treatments safe for homes with children and pets?
We prioritise non-chemical solutions and use safest available products, with technicians providing safety guidance during all residential treatments.
How do you handle wasp nest removal?
We use thermal imaging to locate nests, then apply appropriate treatment methods while following strict safety protocols for nest removal.
Can you help prevent future pest infestations?
Yes, our service includes proofing advice and physical exclusion techniques to prevent re-infestation across residential and commercial properties.
Are your technicians certified?
All technicians hold industry accreditations including BPCA and NPTA memberships, with mandatory annual training exceeding 20 CPD points.
Do you work with commercial clients outside the Isle of Wight?
We service multiple sites across southern England, providing nationwide coordination for commercial pest management requirements.
